Conditions and policies

Last update: September 1, 2023

Terms of use

1. Acceptance of Conditions

By accessing or using the Tedy platform, you agree to be bound by these Terms of Use. If you do not agree with any part of the Terms, then you do not have permission to access the Service.

2. Service description

Tedy is a platform that enables employers to allocate amounts for the well-being of their employees. Employees can spend these amounts and be reimbursed according to the spending categories pre-defined by the employer.

3. Accounts

To use Tedy, you must create an account. You agree to provide accurate and complete information when registering and to keep it up to date.

4. Responsible use

The employer is responsible for structuring the expense portfolio, defining the amounts and their recurrence. The employee is responsible for submitting genuine invoices and not submitting an invoice twice or previously claimed with another benefit provider.

5. Refund

The refund will be made within 10 to 15 days by Interac transfer, subject to validation by Tedy.

6. Taxation

The employer is responsible for managing the tax aspects of taxable benefits, including withholding the necessary tax amounts.

7. Check

Tedy undertakes to validate the veracity of the documents submitted but is not responsible for the decision taken to reimburse or not the claim.

8. Restrictions

You agree not to use the service for any illegal or unauthorized purpose.

9. Termination

We reserve the right to suspend or terminate your account and access to the Service for any reason, including unauthorized or fraudulent use.

10. Limitation of liability

Tedy shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to lost profits.

11. Modifications

We reserve the right to modify these Terms of Use at any time. It is your responsibility to check them regularly.

12. Applicable Law

These Terms shall be governed by and construed in accordance with the laws of [Insert country/jurisdiction].

13. Contact

If you have any questions about these Terms, please contact us at

Privacy policy


This Privacy Policy applies to information collected by Tedy ("we", "us", "our") via our online platform.

Information gathering

Information you provide

We collect the information you provide directly when creating your account, including your name, e-mail address, and other contact information.

Information automatically collected

When you use our service, certain information may be collected automatically, such as your IP address, browser type, and site activity.

Use of Information

We use your information to :

  • Provide, maintain and improve our service
  • Processing refunds
  • Communicating with you
  • Responding to customer service requests

Information sharing

We only share your personal information with third parties in the following cases:

  • With your consent
  • To comply with a legal obligation
  • To protect your rights, your privacy, your safety or those of others


We take security measures to protect your information, although we cannot guarantee absolute security.

Your Choices

You have the right to update or delete your personal information by accessing your account.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. It is your responsibility to check it regularly.


If you have any questions about this Privacy Policy, please contact us at

Jurisdiction and Applicable Law

This Policy is governed by the laws of Canada.

Cookie policy


Tedy uses cookies and similar technologies to enhance your experience on our platform. This cookie policy explains what cookies are and how we use them.

What is a cookie?

A cookie is a small text file stored on your computer or mobile device when you visit a website. Cookies are widely used to improve the browsing experience and provide information to website owners.

How do we use cookies?

We use cookies to :

  • Understanding navigation preferences
  • Collect usage statistics
  • Provide essential site functionalities
  • Improve performance and user experience

Types of cookies we use

  • Essential cookies: These cookies are essential to enable you to browse the site and use its features.
  • Analytical cookies: These cookies collect information about how visitors use our site.
  • Functional cookies: These are used to remember the choices you make on our site.

Cookie management

You can control and manage cookies in several ways. Please note that deleting or blocking cookies may have an impact on your user experience.

  • Browser settings: You can accept or reject cookies via your browser settings.
  • Cookie manager on our site: When you first visit our site, a message will inform you of the use of cookies, and you will have the option of accepting or rejecting them.

Changes to the Cookie Policy

We reserve the right to modify this cookie policy at any time. It is your responsibility to check it regularly.


If you have any questions about our use of cookies, please contact us at